Online Services |
Online BankingFirst State Bank Online Banking gives you complete access to your financial information from anywhere, at any time. Online Banking provides fast, simple, and informative access to account information 24 hours a day, seven days a week. Online Banking lets you:
FAQsBefore you begin you may want to read the Frequently Asked Questions (FAQs) about Online Banking. Instructions for Online BankingOn First State Bank's home page, www.bankatfsb.com you will see an Online Banking log in area. Choose the type of account you would like to login to (Online Banking or Cash Management), then click the button that says "Login". You will then enter the secure online banking portion of First State Bank's website. If this is your first time to login, click on "Enroll." On your initial login, choose type of account, primary account number, input your social security number, and your pin (last four digits of your social security number), enter your email address, and confirm. Click the enroll button to validate security and open the secure area of the website. A second display window to establish credentials will appear that requests a new username and password. Select a new username that is easy to remember, but not easy to guess. Do not use the same name and number combination for both the username and password. Try to avoid the most common passwords - names, birthdays and anniversaries. The next window will be to set up challenge questions. To access Online Banking, you will need Internet Explorer 11.0 or higher. Your browser must support 128-bit encryption. If you need to update your browser version or encryption (cipher strength) level, please use the buttons below to update for free. Microsoft Internet Explorer First State Bank is not associated with nor does it have an ownership interest in the companies mentioned above. First State Bank makes no representation, warranty or guarantee and claims no responsibility for the validity of the companies and no validity, availability, usability, compatibility, or free price guarantee for the products above. These companies may discontinue, change or alter their products at anytime with no notice to the bank or our customers. It is the user's responsibility to comply with the user agreements. Bill PayEliminate the hassle of paperwork, get organized and take care of business. It's simple. It's fast. And, best of all, it's FREE! Pay your bills online with First State Bank's Bill Pay. When you take advantage of FSB's Bill Pay, you don't have to worry about paying your bills each month, because we pay them for you. Just log in and set up the date you want your bills paid, and we'll take care of the rest. We realize everyone is not familiar with how to use Bill Pay, so we offer simple instructions when you enroll in the program. We'll even train you! We want you to enjoy using Bill Pay from home, the office, or anywhere you have Internet access. Simplify your life by calling today to find out how you can take the hassle out of paying bills each month. You'll be happy you did. Instructions for using Bill PayTo use Bill Pay, follow the instructions below. If you have questions about Bill Pay or how to get started, please contact one of our customer service representatives.
Service AgreementFirst State Bank is not responsible for any fee(s) you may incur due to insufficient available funds or insufficient credit availability in your primary checking account and/or overdraft protection plan. If you wish to discontinue use of the Bill Pay service, you must delete all scheduled payments and contact the bank to cancel the service. Payments made through the Bill Pay service should allow a sufficient amount of time for payment to reach the payee. There will be a delay between the payment date (the date your payment is sent) and the date the payee receives that payment. To avoid finance or other charges, you must schedule a payment date of at least five (5) full business days prior to the due date of your payment to allow the payee to receive the payment and credit your account. First State Bank does not guarantee any payment will reach the payee within five (5) business days. Funds for all bill payments (whether the payments are made electronically or by check) will be withdrawn from your primary checking account on the scheduled payment date. First State Bank is not liable for insufficient available funds or insufficient credit availability in your primary checking account and/or overdraft protection plan. First State Bank will also not be liable if a legal order directs us to stop withdrawals from the account or if the account is closed or frozen. First State Bank does not monitor the payments that are made through the Bill Pay service. If you are an individual or business and you use the Bill Pay service to pay bills, you assume the entire risk of loss. First State Bank shall not be held liable for loss, claims, demands, judgments, and expenses connected in any way with such use. Once you have set up a payment, you have the right to stop or change any scheduled bill payment. You must make all final changes or cancel a payment by no later than 3:00 p.m. on the payment date. If you choose to stop a payment after 3:00 p.m. on the payment date, you will be charged a stop payment fee. First State Bank assumes liability only in the instance we fail to stop a payment pursuant to your order to do so, so long as the stop payment was properly completed, and was placed before 3:00 pm on the payment date. First State Bank assumes no responsibility for any charges, fees, or other actions taken by a payee resulting from a payment that you have not scheduled properly. In addition, First State Bank will not be liable for any payment that fails to properly transmit in the Bill Pay system. Electronic Statement Delivery or eStatementsTired of waiting for the postman to deliver your monthly statement? Problem solved! At First State Bank, we know you need your checking statement as quickly as possible, so you can close out the previous month's business and prepare your financial statement. Gone are the days of print and delivery delays between you and the bank. With eStatement, you can log in the first business day of the month and print your statement. How's that for convenience? Using the highest security commercially available, we keep your statement online and ready to pickup. We keep statements online for three years. With convenient Internet access, your statement can be retrieved from your office or from your home. If you are out of town on business and want to view your statement--most hotels and airports now have easy access to the Internet. After printing, your statement can be stored on your computer's hard drive and CD - ROM for record retention. Searching for items is fast and easy using your browser. To provide the best customer service, we keep a backup copy of your statement and images for seven years. If you ever need a statement or image that is not online, simply stop by one our convenient branch locations and we will provide it immediately. Mobile BankingDo your banking using your smartphone! With Mobile Banking you can see your account balance, do transfers, pay bills, and much more. You can also find First State Bank branch and ATM locations. You must be signed up for Online Banking first; to sign up for Mobile Banking:
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